Refund Policy

The right to withdraw from the concluded sales contract is due within 14 days  from the date of delivery of the goods without giving a reason.

The return should be made to the following address:


ul. Jana Kazimierza 31/104

01-248 Warsaw



To return goods purchased in our online store and thus receive a refund, you must send it in the condition it was delivered to you.

It is recommended to contact the Seller in advance to determine the form of receipt of the goods by the Seller or use the return form in the footer of the page.

The refund will be made in the same form of payment that was used during the purchase.

Additionally, direct return costs are borne by the person returning the goods. Please note that the responsibility for the decrease in the value of the goods resulting from its improper use or other activities is borne by the ordering party.


Please note that the following items cannot be exchanged or returned:

  • Personalised products
  • Do it yourself items that have been assembled or partially assembled are excluded unless they are damaged or defective
  • Mattresses, bedding, toiletries or personal care products after opening the package (for hygiene and safety reasons)