Shipping of orders
IN our online store offering shipping orders throughout the country, Europe, the USA and Canada. Our company focuses on fast and efficient customer service, which is why we make sure that your order is completed as quickly as possible.
Shipping orders
Orders for baskets and toys are processed within 24-48 hours from the moment the order is placed and payment is received.
Our beds are usually shipped within 14 working days from the moment of placing the order and confirming the payment. In case of ordering a bed with unusual dimensions, the shipping time may be longer.
Unfortunately, sometimes there are delays in the production of beds, which we have no influence on. In such a case, we always try to inform the customer as soon as possible about a possible extension of the order's execution time.
All orders are processed on working days from Monday to Friday. Shipments are delivered via courier companies such as DPD, InPost Courier , InPost parcel lockers , GLS, FedEx - foreign shipments.
Shipping costs depend on the weight of the shipment and the chosen form of delivery. Prices are available on the website during ordering.
Order Returns
If for any reason you are not satisfied with the ordered goods, you can return them within 14 days from the date of delivery of the shipment. To make a return, please complete the return form, which is available on the website.
The cost of return is covered by the customer. The goods must be returned intact, in the original packaging, along with proof of purchase. After receiving the returned package, we will refund the cost of the goods to the account indicated by you.
Refunds do not include shipping costs or fees charged for additional services.
We strive to provide the best possible service for our customers, which is why we are open to any suggestions and comments. If you have any questions, please contact us by phone or email, and we will try to answer them as quickly as possible.
