Return Policy

The right to withdraw from the concluded sales contract is granted  on time 14 days from the date of delivery of the goods without giving any reason. 

Returns should be made to the following address: 

KidooCrafts

ul. Serwisowa 3 

05-082 Łaszczyński's scar 

Poland 

 

To return goods purchased in our online store and thus receive a refund, they must be returned in the condition in which they were delivered to you.

It is recommended to contact the Seller in advance in order to arrange the method of receipt of the goods by the Seller. 

Refunds will be made using the same payment method used to make the purchase.

In addition, the direct costs of return are borne by the person returning the goods. Please note that the responsibility for reducing the value of the goods resulting from their improper use or other activities is borne by the ordering party.


 

Please note that the following items cannot be exchanged or returned:

  • Personalized products
  • Self-assembly items that have been assembled or partially assembled are excluded unless they are damaged or defective
  • Mattresses after opening the package (for hygiene and safety reasons)