Return Policy

The right to withdraw from the concluded sales contract is due within 14 days from the date of delivery of the goods without giving a reason.

The return should be made to the following address:


ul. Jana Kazimierza 31/104

01-248 Warsaw


To return goods purchased in our online store and thus receive a refund, you must send it back in the condition it was delivered to you.

It is recommended to contact the Seller in advance to determine the form of receipt of the goods by the Seller.

The refund will be made in the same form of payment that was used during the purchase.

In addition, the direct cost of return is borne by the person returning the goods. Please note that the responsibility for reducing the value of the goods resulting from its improper use or other activities is borne by the ordering party.

Please note that the following items cannot be exchanged or returned:

  • Personalised products
  • Do it yourself items that have been assembled or partially assembled are excluded unless they are damaged or defective
  • Mattresses, bedding, toiletries or personal care products after opening the package (for hygiene and safety reasons)